| Wireless technology is becoming mainstream and multi-unit restaurant operators, who have a long-term view of the economy, are investing in this technology to make themselves more efficient. |
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| Wireless point of sale (wireless POS or WPOS) is the use of wireless devices to facilitate order-taking or payment for products or services. As a rule, a wireless point of sale system consists of a base station directly connected to a central server computer and one or more handheld computers or other devices (PDAs) that communicate wirelessly.
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| WPOS can streamline many processes and may include the ability to record and track customer orders, finalize sales, connect to other systems in a network, and manage inventory.
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- To serve better by reducing order taking time
- To enhance customer satisfaction and convenience
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- Cognizant developed a WPOS solution which addressed the prime challenges of delivering a POS service in a hand -held and also supplement existing POS applications at a number of outlets.
- Cognizant has extensive consulting and implementation experience in Wireless Point of Sale, and has worked with some of the biggest names in the food service industry.
- Cognizant has a dedicated “Point of Sale Competency Center” comprising industry experts who actively track industry trends and enhance the solution framework.
- Feasibility Study & Integration Services with the existing POS applications and its extension to the mobile platform
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- Cognizant wireless point-of-sale solution is the result of years of project experience in the Travel & hospitality industry, backed by strong systems integration expertise.
- By enabling a vendor to make a transaction or adjust it anywhere within range of the wireless network, Cognizant WPOS can ensure seamless delivery of the service.
- Cognizant Wireless POS is particularly useful in restaurants and other food service establishments. It allows servers to send customer orders to the kitchen from any place within the establishment (at a table, in a stadium seat, by the pool, etc).
- Cognizant Wireless POS can also be used to make credit card transactions more secure because customers never lose sight of the credit card and, therefore, do not risk anyone copying the data from their credit card while it is out of their sight.
- WPOS is easy to integrate with back-end store systems, KDS systems and upgrades.
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- Do you need to upgrade your POS to meet your changing requirements?
- Are you using technology effectively to manage your service time?
- Are your employees utilized effectively as per expected guest count levels?
- Is your menu mix fine tuned?
- Can you effectively monitor your food cost and waste levels?
- Is your Supply Chain well integrated with vendors and other 3rd parties?
- Are your Loyalty Programs equipped to identify, attract and retain your most profitable customers?
- Do you have visibility into your stores financial health and performance?
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