The challenge
Leading biotechnology company CSL Behring needed a global solution to identify and track the thousands of Tenders that generate significant annual revenue. The company wanted to be able to identify upcoming Tenders, respond to current ones and get the results of past responses so that it could more efficiently and profitably decide whether to bid and how to bid for each opportunity. As Tender management is a very complex process and is often handled by local bid teams—and tracked manually by spreadsheets and phone calls, using unique processes for each geography—it was difficult for the top management to get an overall view of the current and expected Tender pipeline and the revenue it is expected to generate. Determined to deploy a solution across 75 markets worldwide to optimize its Tender management process, CSL Behring partnered with Cognizant to select and deploy a solution to realize its vision.