Intelligent infrastructure, railways

“Industry estimates indicate freight demand rising as much as 140 percent in the next few decades. This is driving the need for new approaches in asset management – the ability to take a 'predict and prevent' approach to maintenance, and a smarter, more efficient, cost-effective approach to whole life cycle management.”

Vishal Attal,
Vice President and Portfolio Lead,
Transportation & Logistics

Customer spotlight

Network Rail partners with Cognizant to help make Britain's railways safer, more efficient with data-driven operations

The Challenge

Network Rail wanted to lower costs and enhance safety by predicting and preventing maintenance issues, prioritizing work streams and minimizing the time rail workers spent on the tracks.

Cognizant’s Solution

Intelligent Infrastructure programme to modernize core assets using IoT, Cloud, Data, and AI/ML. Streamlined IT service management and upgraded ServiceNow instances. Deployed IT Asset Management tools, managing compliance and costs.

Engineers wearing safety uniform and helmet survey railway

The Results

Improvement in Network Rail's asset management reclaiming £3.5 Mn in unused licenses, reduction of 1.3 Mn hours of manual maintenance, 27% lower delivery costs and 30% quicker time to resolution.

Rail yards with dual-gauge track configurations

Our capabilities aligned directly with your priorities.

We apply the right technology solutions at scale embedded with automation, generative AI, data and analytics to help you maintain the market leadership and focus on customer satisfaction.

Empower automation
- Digital Freight Marketplaces: Real-time shipment using IoT and AI
- Smart Operations & Worker Safety: RPA for back office IT/OT convergence, drone analytics and integration for safety
- Intelligent Infrastructure: IoT and Sensor enabled railway assets & equipment
- Green Transportation & Logistics: Asset tracking for improved utilization, green data reporting and reverse logistics solutions
Enhance experiences
- End to end accountability & ITSM migration
- Operation governance of incident, change capacity, service request and knowledge management: Responsive IT through automation, chatbot virtual agents, self-heal and self-help
- Service Now as a single system of records and digitalized reports and dashboards
Elevate digital
- Integrated SmartOps model across apps-infra operations with 24 x 7 monitoring and dedicated MIM
- Elimination first mindset – using AppLens® and Debt Management framework
- Sustainable data driven AI/ML based automation using Cognizant Neuro® IT
- Business metrics and SLA driven services
- Scalable tooling strategy to minimize effort duplication
- Cognizant WorkNEXT empowered by GenAI driving enterprise NOC
Enrich engineering
- Onboard: Positive train control (PTC), automatic train protection (ATP), driver/machine interface, event recorders
- Wayside/trackside: Intelligent wayside control, crossing control, jointless track circuit, automatic train operations, asset management
- Control systems: Signaling and control center platforms
- Rolling stock: Mechanical and electrical design
Engineer sustainability
- Sustainable supply chain and Net zero pathways: Rethink asset utilization and shrink your environmental footprint
- Sustainability advisory services and solutions
- Strong ecosystem of partners

DRIVEN BY RESULTS

Industry experience matters

We understand your key concerns and deliver tailored solutions to address them.

New invoice yields 20% reuse

A UK-based public transportation company partnered with Cognizant to upgrade their aging Oracle integration platform. The project reduced time-to-market for new project integrations by 20-30% and automated invoice reconciliation processes, eliminating backlog and improving performance.