How are AI-empowered customers shaping tomorrow’s markets?

We’re entering another new era of commerce—one where consumers, along with their AI agent counterparts, dictate the rules of engagement.

What to do with the workforce in the age of generative AI?

It’s the trillion-dollar question. As gen AI improves productivity and disrupts job roles and the talent pyramid, business leaders must align workforce strategies with the evolving landscape.

Building momentum: The path to confident AI adoption

Our research shows strong AI leadership but gaps in readiness. Prepare now.

Accelerate and orchestrate experience

The next generation of hyper-personalized, dynamic experiences for customers, employees and citizens.  AI-powered, end-to-end transformation—shaping tomorrow’s experiences—today.