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Enhanced experience and productivity for businesses

Businesses are shifting towards customizable technology solutions, preferring to assemble components rather than buying ready-made products or building from scratch. They seek all-in-one solutions that enhance experiences for employees and customers while boosting operational efficiency.
Cognizant WorkNEXT™ offers a modern, flexible digital fabric powered by AI to create an unparalleled workplace experience. It helps organizations build adaptive, integrated and human-centric workplaces, driving experience reliability and embracing automation through AI first, zero touch and high-touch support.
With Cognizant, clients can focus on core business activities while we ensure seamless and efficient IT support.
Deliver superior outcomes

The most productive businesses implement resilient, secure working environments with employee-centric technologies to enhance collaboration, increase productivity and advance capabilities that help attract and retain talent.

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Offerings

Cognizant offers end-to-end services for digital workplace encompassing strategy, professional transformation and managed services. Using a human-centered and forward-thinking approach, combined with our deep industry knowledge, we work closely with our customers to co-create top-notch customized solutions.

A resilient and secure workplace

Design, build and manage a resilient workplace with our engineering services to reduce downtime, accelerate time to value and improve efficiency.

  • Devices and software
    UEM-driven management with personified access controls, eco-friendly practices, modern packaging, auto-provisioning, and auto-patching via the INTELLIFactory model.
  • Virtual workspaces
    Secure access to desktops and applications with cloud, hybrid and on-prem solutions.
  • Collaboration and productivity
    Empower users anywhere to create and collaborate with productivity solutions, optimized UCC strategies and directory services.
  • Smart office
    Embrace intelligent, studio-style offices with automation, analytics and collaboration capabilities.

Intelligence-driven, proactive and preventative support

Redefine end user experience with intelligent operations and innovative support models, using cutting-edge technologies for fast, intuitive and personalized interactions.

  • Service desk
    Enhance support with generative AI for voice, chat and web channels, enabling human-machine collaboration, intelligence-driven insights and hyper-automated solutions.
  • Field services
    Ensure global consistency and stability with best practices, automation, self-help appliances, virtual tech bars and augmented reality (AR) troubleshooting guides.
  • Workplace intelligence
    Adopt proactive IT support with real-time experience observability and preventive experience reliability engineering.

Intuitive and integrated experience

Create an adaptive and hyper-digitized workplace that enhances user engagement and satisfaction across devices and locations by leveraging generative AI and augmented reality (AR).

  • Generative AI
    Boost productivity and rethink experience with AI-first digital platforms, humanoid interactions, self-fix and proactive suggestions.
  • Conversational AI and AR
    Enhance engagement and create interactive experience through generative AI-infused contextual conversations and app-based 3D AR enabled content generation.
  • Intuitive digital solutions
    Drive self-service with a user-friendly, AI-integrated platform that offers a personalized, e-commerce like experience and connects various enterprise IT systems.

Related resources

BROCHURE

Cognizant WorkNext unified endpoint management

Delivering a continuous and contextually aware workplace solution with Cognizant WorkNext UEM. 

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BROCHURE

Cognizant WorkNext Cloud Workspace

Redefining enterprise work environments through Cognizant WorkNext Cloud Workspace 

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BROCHURE

Cognizant WorkNext Device-as-a-Service solutions for an evolving workplace

Reduce complexity and costs of device procurement and deployment.

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BROCHURE

Cognizant remote productivity solutions on AWS Cloud

Enable your end users to work better remotely with next-generation digital technologies.

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BROCHURE

Cognizant Windows Virtual Desktop Solution

Enable remote work with seamless access to Windows Virtual Desktops.

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BROCHURE

Cognizant WorkNext Microsoft 365 (M365)

Creating a collaborative and intelligent workplace with a modernized platform for global digital market

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Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.