The challenge
Industries in India have been disrupted recently by the 2019 Aadhaar Act privacy amendment. Aadhaar numbers are unique identification numbers issued to every resident of India by the government. This new law requires all organizations in India to comply with provisions to mask each individual’s Aadhaar number for security purposes.
Seeking to comply with this new mandate—and avoid a stiff penalty—one large Indian insurance company enlisted Cognizant to cloak the numbers using an automated process driven by artificial intelligence (AI). As the law prohibits intermediate storage of data, the company wanted an efficient masking technique without disrupting its existing processes.