Skip to main content Skip to footer
  • "com.cts.aem.core.models.NavigationItem@640a682f" Careers
  • "com.cts.aem.core.models.NavigationItem@15659501" News
  • "com.cts.aem.core.models.NavigationItem@15ff9853" Events
  • "com.cts.aem.core.models.NavigationItem@64770d3d" Investors
Omnichannel Solutions
Contact

Capture what customers want across each of your live channels.

Many retailers have placed omnichannel transformation high on their agendas for when normalcy returns, and for good reason. Consumers engage more with omnichannel retailers, spend more money with them and exhibit more loyalty when returning to online and physical stores. But which capabilities are most important to you?
Cognizant’s experts help retailers find the right path to omnichannel adoption for their brand, taking into account the epidemic’s impact on every business and our experience in accelerating omnichannel transformation. Each retailer’s path is unique and requires finding the right mix of mobile, digital marketing and CRM channel capabilities.
Learn more about our Retail solutions for your business.
Integrate multiple channels
Integrate multiple channels

Gather information across customer touchpoints and gain a more holistic picture of customer preferences. Strengthen customer retention and extension both online and in-store.

Shopping on a laptop
Optimize digital marketing
Optimize digital marketing

Better understand your customers and ensure consistent messaging across all channels. Leverage analytics to optimize your digital marketing, loyalty and CRM investments to yield the highest returns.

A person shopping with a phone
Ensure mobile success
Ensure mobile success

Make the most of your mobile investments by delivering measurable benefits. Select the right platforms and design mobile websites and apps with an eye toward meeting business goals.

A person browsing a phone

Latest thinking

The future of retail in the net zero age
See how Cognizant’s experts help retailers find the right path to omnichannel adoption for their brand.
Know more
A yellow sneaker with a tag informing that it is made with recycled plastic bottles.
ADDITIONAL CAPABILITIES

Supporting service capabilities

Optimize marketing for uncertain times

It’s a new and unpredictable marketplace. The challenge—and opportunity—is to deliver relevant experiences at speed and scale with drastically lower budgets.

Know more
Browsing a tablet

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.