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Optimize and monetize the networks your customers depend on.

COVID-19 has brought new opportunities into sharp focus for cable and telecom companies. As we work, learn and play remotely, reliable connectivity makes digital life not just possible but better. Our teams help communications companies thrive with software solutions, engineering and business-to-vertical capabilities that speed product time to market.
PROOF POINTS
Fast, personalized CX lowers call center volume

Conversational AI-based voicebots and chatbots help a broadband provider reach 44.6% self-service containment—and save $800k in OpEx costs.

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“Cognizant Contino paired with members of our technical team to tackle specific problems in our environment and deliver solutions together. They were focused on our needs from day one, rather than one-size-fits-all advice. Cognizant Contino was able to make impactful progress in a very short time.”

- Sunny Choe, Director Digital PMO & Product Delivery, Bell Media

“Cognizant Contino continuously recommended small changes that the team could adopt ‘yesterday’. They took our suggestion to have Bell Media team members lead the weekly demos, which was a great success. I could sense that there was buy-in to the idea and understanding of how to apply the new practices.”

- Eloi Minka, Director, Content Ingest & Delivery, Bell Media

“Cognizant Contino paired with members of our technical team to tackle specific problems in our environment and deliver solutions together. They were focused on our needs from day one, rather than one-size-fits-all advice. Cognizant Contino was able to make impactful progress in a very short time.”

- Sunny Choe, Director Digital PMO & Product Delivery, Bell Media

“Cognizant Contino continuously recommended small changes that the team could adopt ‘yesterday’. They took our suggestion to have Bell Media team members lead the weekly demos, which was a great success. I could sense that there was buy-in to the idea and understanding of how to apply the new practices.”

- Eloi Minka, Director, Content Ingest & Delivery, Bell Media

Segments we serve

Offerings

Discover how RDK open-source software can enhance your video, broadband and IoT services. Check out our portfolio of services.

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Connect to profitable enterprise customers, fast

Tap into ServiceNow’s customer base quickly with Cognizant Telco Assurance 360. Our cloud-native solutions enable CSPs to integrate smoothly with ServiceNow’s virtualized cloud environment.

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profitable enterprise customers
THOUGHT LEADERSHIP

Latest thinking

Why edge AI is a game changer

For telco providers and ODMs, edge AI introduces big opportunities--and challenges. Here are four considerations for implementing it.

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CX for a tap-and-swipe world: How telcos can adapt

Thanks to the combination of Gen AI and agentic AI, telcos can offer the convenience and personalization that customers love.

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Where is AI making a difference for the telecoms industry?

We identify six areas of AI intervention that show the greatest promise for enabling telco networks that are more secure, efficient and powerful.

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CSP field operations gets a gen AI makeover

Like the cloud before it, NaaS is changing how enterprises buy network services, unlocking value for enterprises and CSPs alike.

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Growth beyond connectivity

Enter new vertical markets quickly with Cognizant Digital Services Marketplace, the only integrated platform that orchestrates connectivity, partners and B2B customers.

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Beyond connectivity
Get ready to create connected places

Buildings are getting smart. Discover how to optimize facilities management to save money, improve operations and enhance CX.

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Connected Places
Growth beyond connectivity

Enter new vertical markets quickly with Cognizant Digital Services Marketplace, the only integrated platform that orchestrates connectivity, partners and B2B customers.

Know more
Beyond connectivity
Get ready to create connected places

Buildings are getting smart. Discover how to optimize facilities management to save money, improve operations and enhance CX.

Know more
Connected Places
COMMUNICATIONS MANAGEMENT

Leadership

Anurag Sinha

Market Leader for Communications, Media & Entertainment, and Technology

Ready for more business value?

Let our team show you how to optimize—and monetize—your network.