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Cognizant Neuro Business Processes
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A faster way to seamless CX

Neuro™ puts intelligent automation to succeed in the experience age, companies have invested in designing meaningful, intuitive customer journeys. Yet the processes supporting these journeys are complex and siloed, causing choppy, frustrating experiences and significant cost inefficiencies.
Working closely with clients, we developed Neuro™ Business Processes, a suite of solutions that helps businesses deliver better experiences with game-changing returns.

An intelligent automation fabric for modern business

Neuro Business Processes is an automation fabric that organizes talent, new ways of working, domain knowledge and technology in an intelligent, holistic way. The result: digital, AI-infused, efficient and adaptive operations that deliver exceptional experiences for modern businesses.

Key benefits

Interoperable, built for continuous evolution

Leverage current investments and avoid vendor lock-in with Neuro Business Processes' interoperable architecture.

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Intuitive, easy to scale

Speed adoption by empowering frontline employees to embrace technology through a configurable, low-code and no-code interface.

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Augmented with domain intelligence

Realize business value faster through domain-specific, reusable taxonomies that increase the quality and speed of transformation.

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Holistic vision, simple building blocks

Transform business operations and maximize returns without invasive practices, no matter where you are in your automation journey.

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The transformative power of the automation fabric

Explore how automation capabilities are co-evolving and converging into a fabric for end-to-end process orchestration.

Learn how you can:

  • Streamline processes and business models
  • Deliver seamless end-to-end experiences
  • Unite automation programs under one inclusive fabric
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Analyst recognition

Cognizant Named an Everest Group PEAK Matrix® Leader for Intelligent Process Automation Providers 2023

We achieved the highest position for vision and capability. Clients cited our deep vertical and strategic expertise; broad talent pool and organizational change management as key to helping them drive results.

Read the report
intelliegent process automation
Cognizant named as a Leader on Everest Group’s Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment 2022

We once again achieved the highest rating and differentiated ourselves with our end-to-end capabilities in the RCM value chain and our strong analytical and automation solutions for healthcare providers.

Read the report

Partner with us

Our team of business process advisors, domain practitioners and technologists works collaboratively with you to simplify, integrate and accelerate the adoption of automation and AI with solution design and implementation built around three core principles.

Operations transformation

We help transform business operations to enable purposeful experiences for customers, employees and ecosystem partners.

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Human-centric automation

We combine process design with technology and new ways of working to enable human users and augment human interactions.

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Client empowerment

We take a people-first approach and teach your employees how to use automation and AI so your momentum grows.

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Neuro Business Processes co-innovation lab

Experience innovative technologies, re-engineer real-world scenarios and outcomes and explore the “art of the possible” through design-thinking virtual journeys in the Neuro Business Processes co-innovation lab.

Our intelligent process automation experts and cutting-edge technology partners enable our clients to visualize and experience changes before they happen.

Explore additional business process services

Modern BPS

Explore our modern business process services

AI training BPS

Fast-track AI models from concept to value

Get answers to your questions

Our clients turn to us to help them reimagine ways of working with technology.

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